We are quite just a service, and our relationship with you continues well beyond the day your puppy reaches your home. We are puppy lovers ourselves and need nothing to get it wrong with any puppy, but a puppy’s health relies on a variety of things like genetics, exercise, food & nourishment, and overall care that don’t seem to be always within our control. While we won’t guarantee that your puppy will never have a pathological state, we are able to promise we are going to do our greatest to make sure your new loved one is healthy from the instant he or she arrives home!
It all starts with choosing our breeders. We carefully screen our breeders and only work with people who meet our industry-leading standards. Once a breeder has been accepted into our community, we still make sure that they’re raising healthy puppies by requiring comprehensive health evaluations for each puppy they place through Shih Tzu. Each breeder is required to stay their puppies up-to-date on all vaccinations and de-wormings and each puppy must pass an intensive medical examination before being allowed to travel. Finally, as a further check and to activate your puppy’s Health Guarantee, we ask that you just take your puppy to a licensed veterinarian within 48 hours of receiving your puppy, so we are able to make sure that your puppy is happy and healthy from the instant he or she arrives at your home.
The health of your puppy is our primary concern which is why, additionally to any or all that we do to undertake to make sure your puppy is happy and healthy when he or she arrives, we also provide an industry-leading Health Guarantee. For more details about our guarantee, please contact us.
The client has been made aware that Shih Tzu puppies can over-stress very easily. PLEASE BE AWARE THAT HEALTH PROBLEMS CAUSED BY STRESS, CAN BE FATAL! ALWAYS let your puppy settle in for several days before taking it on outings!!! I cannot emphasize the importance of this strongly enough! It will be tempting because you will want to show your new puppy off. However, if you have the best interest of your puppy at heart, you will refrain from doing this for the first week or so.
If your puppy should show any signs of illness, within the first 4 months it is in your possession,
CONTACT ME IMMEDIATELY!! Failure to do so will void this guarantee!!! I require that I be contacted, by phone or email, prior to taking your puppy to the vet for any health issues (other than the initial 48 hour vet visit). It does not matter what time of day or night. In cases like this, I am available 24/7. (In the unlikely event that you are unable to reach me, at least I will have record that you attempted to call.) A few minutes can mean the difference between life and death when dealing with very small toy puppies.
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